Capture facts while fresh.
Record
- Arrival/departure times, facility, gate/contact
- Who you notified and when (with names/channel)
- Load/reference numbers
- Notes on delays and any written responses
Tips
- Follow the rate confirmation’s notice requirements
- Attach evidence to your packet when billing
- Keep timestamps consistent
Disclaimer: This content provides general operational guidance for trucking paperwork. It is not legal, tax, or compliance advice. Always follow your broker/customer instructions and consult qualified counsel for legal questions.